14 Most Problematic Items
In WebAIM's Screen Reader User Survey #4 Results - Problematic Items respondents were asked to select their most, second most, and third most problematic items from a list. In giving each selected item a weighting, the following chart shows the overall rating of difficulty and frustration for each item:
Problematic items identified are (in order, with most difficult/frustrating first):
- The presence of inaccessible Flash content
- CAPTCHA - images presenting text used to verify that you are a human user
- Links or buttons that do not make sense
- Images with missing or improper descriptions (alt text)
- Screens or parts of screens that change unexpectedly
- Complex or difficult forms
- Lack of keyboard accessibility
- Missing or improper headings
- Too many links or navigation items
- Complex data tables
- Inaccessible or missing search functionality
- Lack of "skip to main content" or "skip navigation" links
21.9% of respondents listed inaccessible Flash content as the most difficult or frustrating item encountered, with CAPTCHA (21.6%) closely behind.